Shipping policy
hipping Policy
Processing time: All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping times: We ship to over 230 countries worldwide. Estimated delivery times are:
- United Kingdom: 7–14 business days
- Europe: 10–20 business days
- United States & Canada: 10–20 business days
- Rest of world: 14–30 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, or high demand periods.
Shipping costs: Shipping costs are calculated at checkout based on your location and order size.
Order tracking: Once your order has shipped, you will receive a confirmation email with tracking information where available.
Customs & duties: International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.
Lost or delayed orders: If your order has not arrived within the estimated timeframe, please contact us and we will investigate with our fulfilment partner.
Contact: For shipping enquiries, please contact us at omoefe@btinternet.com